Enforcing Project and ITSM Management disciplines and best practices to Monitor and Control , manage uncertainty factors , utilize resources efficiently and mostly control expenses by applying best practices and learn from previous experiences. Strategic business initiatives need to be integrated with organization processes and managed effectively in a controlled environment.
(PMP, PRINCE2, Microsoft Project, Project Control, PMO Governance, ITIL, COBIT).
A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization. (i.e. areas that can impact the organization's ability to meet customer requirements.)